A post with zero likes wasn’t just privately painful. [fact]
On the demand side, Facebook’s “likes” were quickly coveted and craved, morphing into a universal reward system or what one young app designer called “our generation’s crack cocaine.” “Likes” became those variably timed dopamine shots, driving users to double down on their bets “every time they shared a photo, web link, or status update. A post with zero likes wasn’t just privately painful, but also a kind of public condemnation.” In fact, most users craved the reward more than they feared humiliation, and the “Like” button became Facebook’s signature, spreading across the digital universe and actively fusing users in a new kind of mutual dependency expressed in a pastel orgy of giving and receiving reinforcement.
Shoshana Zuboff, The Age of Surveillance Cap…, loc. 1459