Jamal Awil

← The Age of Surveillance Capitalism

Nor are we, as some have insisted, the "product" of Google's sales. [fact]

The summary of these developments is that the behavioral surplus upon which Google's fortune rests can be considered as surveillance assets. These assets are critical raw materials in the pursuit of surveillance revenues and their translation into surveillance capital. The entire logic of this capital accumulation is most accurately understood as surveillance capitalism, which is the foundational framework for a surveillance-based economic order: a surveillance economy. The big pattern here is one of subordination and hierarchy, in which earlier reciprocities between the firm and its users are subordinated to the derivative project of our behavioral surplus captured for others' aims. We are no longer the subjects of value realization. Nor are we, as some have insisted, the "product" of Google's sales. Instead, we are the objects from which raw materials are extracted and expropriated for Google's prediction factories. Predictions about our behavior are Google's products, and they are sold to its actual customers but not to us. We are the means to others' ends.

Shoshana Zuboff, The Age of Surveillance Cap…, loc. 298