Although the market form and its bosses had many failings and produced many violent facts, its populations of newly modernizing individuals were valued as the necessary sources of customers and employees. It depended upon its communities in ways that would eventually lead to a range of institutionalized reciprocities. On the outside the drama of access to affordable goods and services was bound by democratic measures and methods of oversight that asserted and protected the rights and safety of workers and consumers. On the inside were durable employment systems, career ladders, and steady increases in wages and benefits. Indeed, considered from the vantage point of the last forty years, during which this market form was systematically deconstructed, its reciprocity with the social order, however vexed and imperfect, appears to have been one of its most-salient features.

Shoshana Zuboff, The Age of Surveillance Cap…, loc. 98