In its absence, the authority of shared values and mutual obligations slips away. The void that remains is a loud signal of societal vulnerability. Confusion, uncertainty, and distrust enable power to fill the social void. Indeed, they welcome it. … In the age of surveillance capitalism it is instrumentarian power that fills the void, substituting machines for social relations, which amounts to the substitution of certainty for society.

Shoshana Zuboff, The Age of Surveillance Cap…, loc. 1224