Who decides who decides? [fact]
The vast and varied ground campaign already underway turns the prediction imperative into concrete activity. In pursuit of economies of scope, a wave of novel machine processes are honed for extraction, rendering people and things as behavioral data. For the sake of economies of action, the apparatus learns to interrupt the flow of personal experience in order to influence, modify, and direct our behavior, guided by the plans and interests of self-authorizing commercial actors and the buzzing market cosmos in which they participate. In nearly every case the agents of institutionalization present their novel practices as if they are one thing, when they are, in fact, something altogether different. The realpolitik of commercial surveillance operations is concealed offstage while the chorus of actors singing and dancing under the spotlights holds our attention and sometimes even our enthusiasm. They sweat under the stage lights for the sake of one aim: that we fail to notice the answers or, better yet, forget to ask the questions: Who knows? Who decides? Who decides who decides?
Shoshana Zuboff, The Age of Surveillance Cap…, loc. 722