In business, there is always potential to gain something by zigging while everyone else is zagging. With everyone else—including its closest rival, Hulu, a joint venture of other media companies—reliant on advertising, Netflix could distinguish itself by offering a different kind of experience. But there was something more; in a sense, Netflix rediscovered a lost trove of human attention; not the splintered and fleeting kind being plundered by the web and cable TV, but deeper, sustained attention. It was a rich vein indeed, filled with an evident hunger for more engaging, immersive content.

Tim Wu, The Attention Merchants, loc. 1098