In the office of the advertising agency, human psychology is an open book. [definitional]
Consumers make their blunder-ing way, so many Alices in the Wonderland of salesman-ship; they buy not what they freely want, but what they are made to want. In the office of the advertising agency, human psychology is an open book. There is no strand or chord of it upon which the advertiser has not learned to play….But there is just a chance that the gentlemen who run this unparalleled side show may be putting on the acts a little too fast; just a chance that the superlatives have almost reached the limits of registering on the brain; that the sheer multiplicity of brand names dizzies the spectator instead of seducing him….In that hope this book has been written, but its authors have not deluded themselves with the belief that the triumph of science is inevitable.
Tim Wu, The Attention Merchants, loc. 258