Lay trust in expert systems rests on weak inductive knowledge [causal]
An element of Simmel’s “weak inductive knowledge” is no doubt very often present in the confidence which lay actors sustain in expert systems. There is a pragmatic element in “faith,” based upon the experience that such systems generally work as they are supposed to do. In addition, there are often regulatory agencies over and above professional associations designed to protect the consumers of expert systems—bodies which licence machines, keep a watch over the standards of aircraft manufacturers, and so forth. None of this, however, alters the observation that all disembedding mechanisms imply an attitude of trust.
Anthony Giddens, The Consequences of Moderni…, loc. 77