Telematics. This management approach involves using data generated by sensors to continuously monitor a worker’s performance. A growing sector in which this approach is being applied is transportation, where quantification provides new tools to monitor and control drivers. UPS package-delivery trucks, for instance, are now equipped with around two hundred sensors that monitor everything from location and speed to whether the seatbelt is engaged and, of course, how much time the driver is taking to deliver each package. Likewise, 30–50 percent of the US trucking industry is now using electronic onboard recorders that radically change truckers’ relations to their work, fostering competitive individualism and influencing their behavior.

Nick Couldry & Ulises A. Mejias, The Costs of Connection, loc. 233