Wherever one has established a patron relationship, one can, to a limited degree, find relief from the challenging anonymity of much urban public space. This is not to say that a good deal of urban know-how isn't needed to acquire familiar information in the first place. It most certainly is. But having become a patron, one can begin to relax a bit, to feel at ease, to find pleasure in the development of one's space-bound friendships-and perhaps, in memory at least, to surround the patronized premises with an aura of romance

Lyn H. Lofland, World of Strangers_ Order a…, loc. 704