The dominating trait of the urbane hero is his coolness. No matter where he goes in the city (and he goes everywhere), no matter whom he encounters (and he encounters everyone), he is always unft.ustered, at ease, and in command. He is never thrown by diversity, whether it be diversity in the way people look or diversity in the way they behave.

Lyn H. Lofland, World of Strangers_ Order a…, loc. 936